[vc_section][vc_row][vc_column][vc_column_text]At Espaco, we understand that every animal has its own unique personality and needs, and that grooming them requires special care and attention. We take pride in offering quality grooming services to all pets, but we also understand the risks involved with grooming. As such, we require all clients to read and agree to our grooming release form.
By agreeing to the Espaco grooming release form, clients release our company, agents, officers, sub-contractors, and employees from any liability for injuries or damage to the client, the client’s pet, or any other property which may arise from our services or products. We also require clients to assume all liabilities for the behavior and health of their pets.
We understand that despite the best efforts, a pet can escape or become lost during grooming services. Therefore, we are not responsible for any escape or loss of pets while in our care. Additionally, we cannot be held responsible for any allergic reactions resulting from the use of any of our products.
We reserve the right to refuse service to any pet at any time for any reason. If a pet has a history of aggression or biting, the client must notify us before services are rendered. In order to ensure the safety of our groomers and pets, we may use a muzzle if deemed necessary. If a pet injures a groomer with a bite or attack, the client is responsible for all expenses related to the treatment of the groomer’s injuries.
We also require clients to grant us permission to obtain medical treatment for their pet(s) should it become necessary. If the pet requires emergency medical treatment, we will select a veterinary clinic, and the client will be responsible for all associated costs. In the event of minor cuts, nicks, burns, or injuries that do not require special vet care, the client agrees to allow us to treat their pet(s).
We advise clients that pets with matted coats may not be able to receive the style of cut they are requesting. If the matting is severe, shaving may be required. Clients should also be aware that a matted coat can result in skin conditions and injuries, and that a matted pet is at greater risk of injury during grooming. The client is responsible for any injury or condition related to a matted coat or its removal.
The grooming process can be stressful for pets, both physically and mentally, and may result in the exacerbation of pre-existing medical conditions or the initiation of new ones. We advise clients to be aware of the risks involved and not to hold us responsible for any reactions their pets may have to the grooming process.
At Espaco, we take great care in grooming all pets, and we strive to provide a safe and stress-free environment for them. By agreeing to our grooming release form, clients acknowledge and accept the risks involved with pet grooming and release us from any liability arising from our services.
Espaco Pet Services Agreement
By signing below, you (hereafter referred to as “the Client”) confirm that you are legally able to make decisions on behalf of the pet(s) being serviced by Espaco nc
Espaco Pet Grooming Salon, LLC requires that all pets must not have been exposed to distemper, rabies, or parvovirus within thirty (30) days preceding any services received, and each pet has been inoculated as required by the applicable state law. The Client agrees to present proof of vaccination upon request. This agreement applies to all current, past, and future services provided by Espaco Inc Pet Grooming. This agreement applies to any and all pets associated with the undersigned Client. The Client agrees to bring any known new behavioral or medical conditions to the attention of Espaco Inc before the time of service.
Any photograph(s) or video(s) taken by or sent to Espaco Inc or their associates are considered to be the property of Espaco Inc and can be used and/or reproduced in marketing and other materials without any further consent or authorization, and the Client will not be entitled to any compensation for their use.
Aggressive or Dangerous Pets: Owners MUST inform Espaco Inc if your pet(s) bite, has bitten, or is aggressive to people, other pets, or specific grooming procedures. Muzzles may be used if necessary. Muzzling will not harm your pet and protects both the pet and the groomer. Espaco Inc reserves the right to refuse/stop services for such pet(s) at any time before or during the grooming process and charge a handling fee for Aggressive Dogs in addition to the regular grooming charge. If the pet should bite, the owner agrees to be responsible for any and all related medical bills, recovery costs, loss of income, and equipment damage.
Health, Medical Problems & Senior Pets: Grooming procedures can sometimes be stressful, especially for a senior or ill pet, and can expose hidden medical problems or aggravate a current one during or after the groom. Because these pets have a greater chance of injury, these pets will be groomed for cleanliness and comfort. In the best interest of your pet, this contract/agreement will give Espaco Inc permission to obtain immediate veterinary treatment for your pet should it be deemed necessary. We will do our best to contact you first, then take your pet to your authorized Veterinarian. It is agreed that all expenses for Veterinary care will be covered by the pet’s owner upon signing this contract/agreement.
Mat Removal: Pets with matted coats need extra attention during their grooming session. Mats left in a pet’s coat only grow tighter and can strangle the pet’s skin, or eventually tear it open. Espaco Inc does not wish to cause serious or undue stress to your pet, and will not continually de-mat your pet for you. Mats can be very difficult to remove and may require the pet to be shaved. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles, or skin folds trapped in the mats. Heavy matting can also trap moisture and urine near the pet’s skin allowing mold, fungus, or bacteria to grow, causing skin irritations that existed prior to the grooming process. Torn skin from mats can also harbor maggots. After effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations, or abrasions and failure of the hair to
Hold Harmless Agreement: By signing this contract you (or your Agent) agree to hold Espaco Inc, its owners, operators, employees, officers and directors harmless from any damage, loss, or claim arising from any condition of the undersigned pet, either known or unknown to Espaco Inc. It is also further understood and agreed that the terms of this agreement can change at any time, without notice, and will overwrite any and all prior signed contracts or releases.
Late or No Pick-Ups: Please be on time to pick-up your pet(s). We work by appointment and do not have the staff or facilities for your pet to stay after the groom has been completed. To enforce this policy, a $50 kennel fee may be added to your invoice. By signing below, you agree that if you fail to pick up your pet within 5 hours of the conclusion of our services, Espaco Inc is authorized to deliver the animal to a shelter.
Cancellations (including rescheduled appointments) must be made at least 48 hours prior to the scheduled appointment time. Refunds of any fees will not include any service fees paid to third parties.
For subscription cancellations, the applicable cancellation fees are agreed to be 80% of the unused portion of the subscription as long as no appointments have been made. If an appointment is made and not canceled in time, the cancellation fee above applies for that one appointment.
Being a mobile service, Espaco is limited in its ability to fill a canceled appointment with short notice. Therefore, the client agrees to pay a $40 cancellation fee per pet if the cancellation is within 48 hours of the scheduled appointment and Espaco is unable to fill the appointment time slot. If the appointment is not canceled and Espaco arrives at the location (and previous arrangements have not been made), the client will be charged the 50% of any fees for services scheduled as the “no-show” fee per pet.
Payment must be made at the time of service. All returned checks will be assessed all associated fees with a minimum fee of $50 plus any bank fees, and the undersigned agrees to be responsible.
If action is instituted to recover any fees due under this agreement, the undersigned client agrees to be responsible for any collection costs, including any legal fees and costs spent to collect.
Privacy Statements
- How we use your information:
We use the information we collect in a variety of ways, including:
to operate and improve the Sites and Services;
to fulfill a transaction or request;
for internal purposes, such as confirming and tracking your order, reception or registration, and for billing purposes;
to understand your use of the Sites and Services;
to better tailor and target advertisements and content to you while you are on and off our Sites;
to communicate with you;
to offer you products and services including offers from our Affiliates or Advertisers;
to conduct research; and
to develop research reporting for us, our Affiliates and third-party market research partners.
- How we share your information:
We may share your information, including in some cases information that specifically identifies you such as your name, your email address, your physical address or telephone number (“personally identifiable information” or “PII“), with Affiliates and trusted third-party partners in the following ways:
to help operate the Sites and Services;
to facilitate fulfillment of a transaction or request;
to serve you advertisements and to improve the effectiveness of targeted advertising (see Section III of this Policy for more information); or
to provide research reporting for us, our Affiliates and third-party partners.
Examples of third-party partners include vendors who process credit card payments, service providers who compile and analyze data collected by us, service providers who supplement or match the information we have collected with information from other parties, market research companies, advertisers, call centers, and email support vendors. Upon entering into relationships with these third-party partners, Espaco implements reasonable contractual and technical protections to limit the use of your information, including your personally identifiable information (PII), to the scope of the service. When Espaco shares or sells aggregated and unaggregated reporting information about the use of and users of the Sites and Services (e.g., market research data), including search and URL information, to affiliates and third-party partners, it does not intentionally disclose PII.
Please be advised that your pet(s) will be tethered during the grooming process at Espaco.
At Espaco, we value your pet’s safety and well-being and strive to make their grooming experience as stress-free and enjoyable as possible. Thank you for choosing Espaco, we appreciate your business.[/vc_column_text][/vc_column][/vc_row][/vc_section]
